Easy-CSS Free Download at datapicks.com - For Easy Customer Service and Support. Outlook like Calendar is used.

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts. Define as a technician any person in your company that is capable of dealing with customers problems. (Step 2) Setup your Help Desk Knowledge Base. Information is power. Dont let this power stay only into your head. Multiply it by sharing it with others. How? Write down all of your technical knowledge. (Step 3) Start Receiving Customer Requests. Start up your engine! Receive calls from your customers. Check immediately the status of your customer. Is he in a contract? (Step 4) Put Customer Requests and Technicians on Scheduler. See your schedule in a time table. See all of your appointments (strictly technical or of any other nature). Examine the schedule totally or separately for any of your technicians. (Step 5) Complete the Customer Requests. Now that everything is put on schedule, all that has to be done is to give each of your technicians his daily schedule. By the end of the day, set all of the completed requests as completed to your books.

Related keywords: customer, Technician, customer service, customer request, schedule

Top Business Finance / Business & Finance programs

1) Profit Loss Report Spreadsheet 1.0
Award-winning Excel spreadsheet, created by a DynoTech executive, is a simple alternative to account

2) Bluetooth Remote Control 2.0
Bluetooth Remote Control turns your Bluetooth enabled mobile phone into a universal controller for Window. See your Power Point slides directly in the phone, browse/play the songs in ITune, WIinAMP and Media player and much more...

3) AmiBroker 4.70
AmiBroker is a comprehensive technical analysis program, allowing you to study trends in the market and to maintain a portfolio of shares. AmiBroker Formula Language allows back-testing trading systems, building custom indicators and screening.

4) Daily Interest Calculator 2.0
Calculate accumulated daily interest, remaining balance and number of interest days on a loan or deposit over a selectable period. Selectable compounding period, selectable calculation method, nice printouts, help. www.mw-plus.com/dic.html

5) Vat Calculator 1.1
You enter the price, VAT, or price+VAT value and it calculates the other ones. Can round the values. Includes VAT rates of more than 30 countries but custom values are also possible...

6) Easy Expense Tracker 1.4
Easyfinancial tracking for both business and or personal use. User configurable. Reporting, charts, statistical analysis, expense averaging. Keep notes on individual transactions. Frequently used notes templates. Recurring items feature.

7) Excel Sheet Navigation & Management Software 1.1
Copy, open, move, rename, delete, swap, and switch between worksheets in all open workbooks quickly. This Addin loads into Excel for convenient management of your sheets. Good if you have many sheets or many workbooks to keep track of.

8) StockTick - Stock Ticker 2005
Free stock market ticker and portfolio manager to securely track your stocks and trades. Real time and international quotes included in stock ticker. Full featured with no limitations. Use as long as you like.

9) Personal Stock Streamer 9.0.1
With Personal Stock Streamer, the active investor can track stocks in real-time; get live technical intraday and historical charts; execute trades; calculate gains; collaborate with groups; all free w/ supported brokerage accounts.

10) Materials Requirements Planning (MS Access 2000) 2.17
Planning of materials for production based on inventory, BOMs, purchase orders and production/sales forecasts. It can be used as a tool, integrated to external data or as a complete system with full inventory and purchasing functions.

New Business Finance / Business & Finance programs

1) United States ZIP Code Database (Basic Edition) July.2008
United States ZIP codes database one month subscription service. The database includes ZIP code, city name, state code and phone area code in United States. Download in several formats ie. ASCII text, Microsoft Excel, Microsoft Access and dBASE V.

2) Stock Market Information Management 2.19
Purchase Stock market manager shareware online to see quotes percentage change top gaining loosing stocks sector details companies' financial data on website create edit delete companies information name symbol sets custom internet info sites

3) Cash Flows (WM) 2.8
Cash Flows is an easy to use “Time Value of Money” financial assistant. The application allows you to perform complex financial calculations on single payments, equal payments and growing payments flows.

4) Cash Flows 2.8
Cash Flows is an easy to use “Time Value of Money” financial assistant. The application allows you to perform complex financial calculations on single payments, equal payments and growing payments flows.

5) US ZIP Code Database Mixed Case Edition July.2008
ZIPCodeWorld United States Gold Edition with Mixed Case City Name ZIP Codes Database includes 5-Digit ZIP code, city name, alias name, state code, county name, FIPS, time zone, latitude, elevation, MSA, PMSA and Census 2000 data.

6) Canadian Postal Code Mixed Case Database July.2008
The Canadian postal codes database includes postal code, uppercase and mixed case city name, province name, area code, timezone, elevation, population, latitude, longitude and street name in Canada with over 760,000 precise records.

7) kBilling - Invoice Software 2.7.0
Billing software that allows for easy management of customers, invoices, contacts, subscriptions and products. Professional PDF, HTML and image format invoice generation, customer account tracking, customizable reports and more!

8) Bonds & Stocks (WM) 2.8
This financial assistant will help you to easily calculate the Price and Yield to Maturity of a bond. When using stock options section, it will help you calculate the earnings and return of investment when exercising your stock options

9) Bonds & Stocks 2.8
This financial assistant will help you to easily calculate the Price and Yield to Maturity of a bond. When using stock options section, it will help you calculate the earnings and return of investment when exercising your stock options

10) PayPunchWeb Lite 4.7.35
PayPunch is a Biometric Time Clock & Attendance tracking system that replaces the typical time clock used to track employees attendance. PayPunch can pay for itself in as little as 2-3 months.